Software Support & Upgrades
SpeechCAT or SpeechCART Support & Upgrades
Includes One year of software upgrades and six (6) incidents of support
Current (within 30 days of expiration): $500.00 USD per year
Not Current (expiration more than 31 days up to 1 year) $700.00 USD
Upgrade penalty for each year out of contract: $75.00 USD per year out of contract
DigiTran Pro Support & Upgrades
Includes One year of software upgrades and three (3) incidents of support
Current (within 30 days of expiration): $300.00 USD per year
Not Current (expiration more than 31 days up to 1 year) $500.00 USD
Upgrade penalty for each year out of contract: $25.00 USD per year out of contract
Transcriptionist or Remote Scopist Support & Upgrades
Includes One year of software upgrades and Skype only support (during normal business hours)
Current (within 30 days of expiration): $150.00 USD per year
Not Current (expiration more than 31 days up to 1 year) $200.00 USD
Upgrade penalty for each year out of contract: $75.00 USD per year out of contract
DigiTran Lite Upgrades
Includes One year of software upgrades $75.00 USD
Upgrade penalty for each year out of contract: $25.00 USD per year out of contract
Media Controller Upgrades
Includes One year of software upgrades $25.00 USD
Single Support Incident
Calls made to AudioScribe by without support contract will be billed at the following rates.
$75.00 USD during normal business hours
$150.00 USD after hours, weekends or holidays.
Contact an AudioScribe
representative at: sales@audioscribe.com
or by calling 1-800-869-0569 for more information.